Privacy Policy

General Information

AutoBuddy Technologies Inc is the sole operator of AutoBuddy.com and all affiliated accounts, including our social media and mailer.

This page informs you of our policies regarding the collection, use, and disclosure of personal data for services related to the AutoBuddy application.

By using our service, you agree that any associated data and personal information are subject to the use of AutoBuddy staff and our affiliate partners. All provided information will remain private and confidential and will only be used internally. Unless otherwise defined in this Privacy Policy, the terminology used in this Privacy Policy will also apply to our "Terms and Conditions" section accessible on AutoBuddy.com.


Information Collection And Use

We collect several different types of information for various purposes to help define and improve our services.

While using our service, we may ask you to provide us with forms of personal identification that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to:

•Email address

•First name and last name

•Phone number

•Address, State, Province, ZIP/Postal code, City

•Cookies and Usage Data

•Vehicle Identification Numbers


Usage Data

We may also collect information on how the service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP Address), browser type, browser version, the history pages on our service that you visit, the duration and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

This Privacy Policy is incorporated into and subject to our Terms of Services. AutoBuddy Technologies Inc does not sell, rent, or barter your personal information submitted to us through our sites and services and will not solicit customers for AutoBuddy's benefit.


Tracking & Cookies Data

We use cookies and similar tracking technology to track the activity on our service and record certain information.

Cookies are files with a small amount of data, which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.


Use of Data

AutoBuddy Technologies Inc uses the collected data for various purposes to:

•provide and maintain the service

•notify you about changes to our service

•allow you to participate in interactive features of our service when you choose to do so

•provide customer care and support

•provide analysis or valuable information so that we can improve the service

•monitor the usage of the service

•detect, prevent and address technical issues


Service Fees

Currently, we deliver the AutoBuddy Platform for free. However, in the future, AutoBuddy may charge fees to Body Shops in consideration for the use of the AutoBuddy Platform. If so, AutoBuddy will confirm with any Body Shop before charging them.

Users who decide to repair their cars at any Body Shop are responsible for the quoted cost of repair services at the respective Body Shop. While AutoBuddy does not guarantee the result of the repair, our partners are guaranteed to be credited and approved and require rigorous training and onboarding before qualifying as an AutoBuddy partner.

In the event a user is not satisfied with the result, all future inquiries and negotiations must be dealt with the Body Shop directly. In some cases, AutoBuddy may act as a mediator between Users and Body Shops to help resolve issues.


Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.


If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to our Canadian HQ and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


AutoBuddy Technologies Inc will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.


Legal Requirements

AutoBuddy Technologies Inc may disclose your Personal Data; such action is deemed necessary:

•To comply with a legal obligation

•To protect and defend the rights or property of AutoBuddy Technologies Inc

•To prevent or investigate possible wrongdoing in connection with the service

•To protect the personal safety of users of the service or the public

•To protect against legal liability


Security Of Data

The security of your data is important to us, while no transmission method over the Internet or method of electronic storage is 100% secure. While we strive to use industry acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the service on our behalf, perform Service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf. They are contractually obligated not to disclose or use it for any other purpose.


Analytics

We may use third-party Service Providers to monitor and analyze the use of our service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network.

You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on Google's privacy practices, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.


Additional Links and Affiliates

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites or services.


Age Verification

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. Suppose we are aware that we have collected Personal Data from someone under the age of 18 without the consent of a parent or guardian. In that case, we will take immediate steps to remove that information from our servers.


Changes To This Privacy Policy

While we may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Updates will be provided by email and will summarize all updates before the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are visible on this page.


Contact Us

If you have any questions about this Privacy Policy, please contact us by visiting our contact page here.